Your offer is calculated using a proprietary tool that accounts for fluctuating market conditions and used car prices that may vary from day to day, like home or stock prices. The calculation includes multiple data sources and is based on factors that affect used car pricing such as:

• Your Specific Vehicle Details
  Our tool factors in details that are specific to your vehicle and critical to its evaluation, including mechanical condition, options, interior and exterior, mileage, year, make and model.
• Supply and Demand
  Consumers have a large role in determining a car's value. When more buyers demand a particular vehicle, and its inventory is down, the value goes up. For example, when gas prices are at a premium, fuel-efficient vehicles may be in higher demand and sell for higher prices.
• Historical Trends
  Historically, some cars hold their value and are in higher demand than others. Similarly, sometimes transaction prices for vehicles steadily increase over time, making those cars a more sought after commodity.
• Regional Differences
  Buyers may be willing to pay sellers higher prices for the same vehicle depending on regional differences. For example, buyers in rural areas may consider large trucks more valuable than buyers in a city where parking spaces are tight.
• Local Market Influences
  We also take into account comparable vehicle sales in your area - this information may include dealer sales data, auction prices, and private seller prices from local advertisements.

No. There is no obligation to trade-in or sell your car by simply receiving an offer. The choice is yours.

Your offer is valid for 7 days. After that time, you can resubmit your request, but your offer amount may change.

You'll have 1 day after inspection to accept your offer. If your vehicle's condition changes or you add more than 50 miles from the time of inspection, your offer may be recalculated.

Yes, if your car is not in an otherwise excluded category.

There are a variety of reasons why cars may not be eligible. Some possible reasons include, but are not limited to:

• Title issues (salvage, grey market, taxis or limousines)
• Market volatility
• Lack of market data
• Unresolved recalls
• Low value due to age or condition
• Vehicle modifications
• The vehicle has been at an auction within the last 45 days

Yes. We will process the necessary paperwork for you to pay off your vehicle and pay any related fees. Any remaining equity is yours to cash in or use toward the purchase of another vehicle. If your car is financed, bring your lienholder information. If your car is leased, check with your leasing company to find out what paperwork they require.

When you present your vehicle to our team, we will conduct a visual inspection of the interior and exterior, then may test drive the vehicle to confirm its mechanical condition. If the inspection report doesn't match the online assessment of your car's condition, the offer may be raised or lowered based on our inspection report.

• The VIN is on the driver's side of the dashboard by the window or on the driver's side doorjamb. It is also listed on your auto insurance card and on your state vehicle registration form.
• The letters "I", "O" and "Q" never appear in a VIN.
• The VIN must be exactly 17 characters in length.
• A VIN is assigned to each car by the manufacturer when the car is built. Each car manufactured after 1980 has a unique VIN.

Take your car to a Participating Dealer to verify its condition and redeem your Instant Cash Offer. We'll provide you with a list of Participating Dealers, and you're free to choose which to visit.

To finalize the sale, bring the following information to our store:

• Your vehicle title. If you don't have a title because your car is financed, bring your lienholder information. If your car is leased, check with your leasing company to find out what paperwork they require.
• Your vehicle registration
• A valid driver's license or other government photo ID
• All keys, keyless remotes and manuals
• Service and repair records