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First Class Key Protection

Lock in peace of mind.

Your Mercedes-Benz key has important technology and features that make it costly to replace. First Class Key Protection provides security and peace of mind in the event that your keys are lost, damaged, or stolen.

If provided through a motor club membership agreement, the Provider offering the First Class Key Protection product is SafeRide Motor Club, Inc. If provided through a service contract agreement, the Administrator/Obligor offering the First Class Key Protection product is Safe-Guard Products International, LLC, except in Florida where the Administrator/Obligor is Safe-Guard Warranty Corporation, in Oklahoma where the Obligor is Safe-Guard Warranty Corporation, and in Washington where the Obligor is National Product Care Company.

Observe First Class Protection Pricing

Class Term Price
All Makes and Models 1 - 12 months
13 - 24 months
25 - 36 months
37 - 48 months
49 - 60 months
61 - 72 months
73 - 84 months
$620.00
$630.00
$640.00
$650.00
$660.00
$670.00
$680.00

 

Unlock the advantages.

Here’s what First Class Key Protection has to offer:

  • Covers the cost to replace the key and remote up to $800 per occurrence

 

  • Up to $75 towards taxi, rental vehicle and/or public transportation services

 

  • Towing assistance to the nearest registered service facility, or other facility of your choice, up to $100 per occurrence

 

  • In the event the covered vehicle key/remote are damaged and will not work or are locked in your covered vehicle, vehicle lockout assistance is available 24-hours a day, 365 days a year, up to $100 per occurrence

 

  • 24-hour home lock-out assistance includes:
    - Locksmith reimbursement up to $100 per occurrence 
    - House key replacement of up to three (3) house keys for the term of your agreement, for up to $75 per replacement key

 

  • Replacement benefit for additional non-programmable keys on your key ring for up to $250 per occurrence

 

  • Emergency message relay for up to three (3) emergency contacts

 

  • Retrieval and reward system that motivates anyone who finds your keys to return them

 

  • Transferable from consumer to consumer in a private vehicle sale, or in a lease agreement transfer and assumption, for a $40 transfer fee

 

  • Available on New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz vehicles and vans
  • Comprehensive coverage:

 

  • No mileage limitations

 

  • No deductible

 

  • Prior claim authorization required
  • Coverage exclusions may apply:

 

  • Replacement keys, if you did not receive two (2) master keys at the time of sale or lease of the vehicle

 

  • Replacement keys, if your keys are covered by the manufacturer’s, repairer’s, or supplier’s warranty or recall

 

  • Any replacement key made without prior authorization 

 

  • Any Key Protection claim for a vehicle other than the covered vehicle

First Class Key Protection FAQs

Price

This is overkill for a key—my Mercedes is the real investment, not the fob, right?

The "fob" is a high-tech lifeline—controlling entry, starting the engine, and linking to your vehicle's diagnostics—forcing a lockout means towing fees ($100–$200) and days without your car. Replacing it disrupts your routine far more than expected. This plan restores access instantly, preserving the seamless Mercedes experience and avoiding downtime that could cost you in rentals or lost productivity.

 

It's a small step that keeps your entire ownership effortless.

This feels like an extra expense I don't need—keys are just keys, right?

We understand; budgets are tight with a new Mercedes purchase. At around $600–$680 (financed into your payments for as little as $15–$20 monthly), it might seem minor, but replacing a single smart key with its advanced sensors and programming can exceed $1,300, including towing and locksmith fees.

 

This plan eliminates that surprise, covering unlimited claims over 7 years with no deductible, so it's often a one-time safeguard that pays for itself the first time you need it—protecting your peace of mind without breaking the bank.

Coverage

Does the Mercedes-Benz warranty already include key replacements if something goes wrong?

The factory warranty is outstanding for defects, covering up to 4 years/50,000 miles, but it doesn't extend to loss, theft, or accidental damage like dropping your key in water or leaving it in a stolen bag.

 

Our plan bridges that gap with 7-year coverage for those real-world scenarios, including programming and remote duplication, ensuring you're never stranded. It's a complementary layer that keeps your advanced key system operational without voiding any manufacturer protections.

Won't my homeowner's or auto insurance cover lost or stolen keys?

That's a valid assumption, however many policies exclude or limit key coverage, often with high deductibles ($250+) and requirements for police reports that complicate claims. First Class Key Protection acts as your primary coverage specifically for Mercedes-Benz keys, handling full replacement at authorized dealers, 24/7 lockout assistance, and even home entry reimbursement—without affecting your insurance rates or involving adjusters.

 

It's tailored for our vehicles' unique tech, making recovery faster and less stressful.

Why not just get a spare key made or buy insurance from a third party for less?

Spare keys help, but programming a full duplicate requires dealer expertise and can still cost $300+, and third-party plans often use generic remotes that don't sync with Mercedes' security systems—potentially voiding warranties.

 

Our First Class plan uses authentic OEM parts with seamless dealer integration, 24/7 dispatch, and no-claim hoops, all for a competitive price. Our clients rave about the convenience, especially compared to navigating incompatible aftermarket options.

What if there's a deductible or limits on how many times I can use it?

There's absolutely no deductible for key replacements or lockout services, and coverage is unlimited for covered events over the 7-year term. It even reimburses up to $250 per occurrence for spare non-programmable keys on your ring, with no cap on roadside assists.

 

Exclusions like manufacturer recalls are clearly outlined, but for everyday losses or damages, it's comprehensive and hassle-free, administered through trusted partners like SafeRide for quick resolutions.

The coverage seems narrow—does it really handle all key-related issues?

It's focused on the most common key threats—loss, theft, damage, and lockouts—to keep costs affordable, but it includes robust support like full OEM replacement, ignition programming, and 24/7 emergency entry anywhere, plus home lockout reimbursement (with proof of residence). While it excludes things like wear from normal use, it pairs seamlessly with your vehicle's warranty for defects.

 

For Mercedes owners, this targeted approach covers 95% of key incidents without unnecessary extras.

How long does the protection last? I don't want it expiring right when I might need it.

The plan runs for up to 7 years from purchase, with no mileage limits, aligning perfectly with your ownership timeline. It's activated at delivery and available only then, so adding it now ensures long-term security as your key ages and risks like battery failure or wear increase.

 

The warranty is backed by Mercedes-Benz Financial Services, guaranteeing reliable support throughout.

Practicality

I'm very organized and have never lost keys before—why worry about it now?

Even the most careful drivers face unexpected moments, like a valet mix-up, a purse snatch, or a key tumbling into a storm drain during a rain-soaked errand. With modern Mercedes keys holding irreplaceable data and security features, one mishap can sideline you for days. This protection provides 24/7 roadside dispatch for immediate entry and replacement, so you avoid the hassle of after-hours locksmiths or rental cars.

 

It's about eliminating that rare-but-devastating "what if" for uninterrupted luxury driving.

If I trade in or sell my Mercedes soon, would this plan still be worth it?

Yes—it's fully transferable to a private buyer for just a $40 fee, which can increase your resale value by $200–$400 as it signals proactive care. Available on new, certified pre-owned, and pre-owned models, the coverage follows the vehicle for the full term.

 

Many customers who upgrade early still benefit from lockout services in the interim, and retailers like us often factor it into higher trade-in offers.

Ready to get started?

Talk with Mercedes-Benz of Marion about First Class Wheel and Tire Protection and our other vehicle protection and warranty products.

If the First Class Key Protection product is provided through a service contract agreement, the Administrator/Obligor of the First Class Key Protection product is Safe-Guard Products International, LLC, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, except in Florida where the Administrator/ Obligor is Safe-Guard Warranty Corporation, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, Florida License Number 60126, in Oklahoma where the Obligor is Safe-Guard Warranty Corporation, and in Washington where the Obligor is National Product Care Company, 175 W. Jackson Blvd, Chicago IL 60604. If the First Class Key Protection product is provided through a motor club membership agreement, the Provider of the First Class Key Protection product is SafeRide Motor Club, Inc., 13901 Midway Road, Suite 102-429, Dallas, TX 75244-4388.

The First Class Key Protection product is provided through either a service contract agreement or a motor club membership agreement.

The scope of coverage and all transactions related to the optional First Class Key Protection product are governed solely by the provisions of the applicable product agreement. This webpage provides general information about the optional First Class Key Protection product and should not be solely relied upon when purchasing coverage. Please refer to your product agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your Mercedes-Benz dealer for more information. This is an optional product that is not insurance and is marketed through Mercedes-Benz Financial Services. MBFS NMLS #2546. 

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